Purchase terms and conditions

Purchase

Purchase procedure

Each order submitted constitutes an offer to purchase the products. Orders are subject to availability and discretionary acceptance of the Owner (Azienda Agricola Del Risti).

The User must select the products and complete the check-out, after carefully checking the information contained in the order summary. The order is placed through confirmation of the same and is subject to payment of the price, taxes and shipping and payment costs indicated in the Order Summary form.

The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract occurs when the Order Confirmation is sent by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order, communicating to the User within 5 working days of placing the order, to the email address associated with his purchase, the possible unavailability of one or more of the products purchased. In this case the Owner will refund the price and shipping costs incurred by the User.

Terms of payment

Azienda Agricola Del Risti uses third-party tools for payment processing and does not in any way come into contact with payment data – such as those relating to credit cards – provided.

Any costs for managing unacceptable User payments will be charged to the User.

Prior authorization for future payments via PayPal

In case of payment via PayPal account, during the purchase, Azienda Agricola Del Risti will store a recognition code combined with the customer’s PayPal account, which authorizes Azienda Agricola Del Risti for exclusive use linked to future purchases.

It is possible to revoke the aforementioned authorization at any time by contacting the Owner directly.

Delivery

Deliveries are made during normal working hours to the address indicated by the User and according to the methods specified in the order summary.

Upon delivery, the User must check the contents by specifying any anomalies on the delivery form.

In case of failure to collect within the deadline established by the carrier, the products will be returned to the Owner, who will refund the price of the products, but not the shipping cost. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in completing the purchase order by the User, for damage that may occur to the Products after delivery to the carrier, where the latter has been chosen and appointed by the User or for delays in delivery attributable to the latter.

Retention of title

Until full payment of the price of the products ordered, the products remain the property of the Owner.

Product availability

Prices, descriptions or availability of products displayed are subject to change without notice. The photos included are indicative and may not constitute an exact representation of the products. The Owner will do his best to present the characteristics of the products with the greatest possible level of detail on delristi.it within each tab corresponding to the product viewed by the User. However, the images and colors of the products offered for sale on bianchibazzi.it may differ from the real ones due to multiple factors including, by way of example and not limited to, monitor of the User’s terminal, photographic filters etc. Therefore, the User acknowledges and accepts that any minor differences do not constitute a lack of conformity of the products.

Execution of the Order

The Order is executed within the terms specified on the summary page and in the Order Confirmation email, subject to the availability of the product ordered.

The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.

Orders are delivered Monday to Friday from 8:00 am – 8:00 pm. Shipping costs vary depending on the size, weight and destination of the items chosen.

Restrictions may apply on the quantity of products that can be purchased for orders placed outside the European Union. Please verify all details when checking out.

All delivery information, tax and duty details, as well as the shipping destination will be displayed in your cart.

All packages are delivered by BRT, GLS, SDA and UPS with variable times depending on the destinations.

Please note that delivery times are only indicative and are calculated from the day of shipment. Azienda Agricola Del Risti does not assume responsibility for customs clearance delays, but undertakes to minimize any inconveniences.

Once an order has been placed it is no longer possible to change the shipping address.

 

Return of goods

If for some reason one or more bottles arrive damaged at your address, contact us immediately at agricoladelristi@gmail.com and explain the extent of the damage. Our operators will respond to you as quickly as possible.

In the event of damaged goods, we may request the return and the sending of a photo by email with a description of the damage in order to avoid similar inconveniences in the future.

In the case of wine you do not like and damaged goods, you must follow the following procedure to be refunded:

– send the refund request and the reason for it via email no later than 14 days after receiving the package

– no later than 14 days from the notification of the intention to return, send the goods you wish to return to the address:

Azienda Agricola Del Risti

Via Sigismondo Vitali, 30°

23823 Colico (LC)
Italy